The Challenge
Triage Staffing places clinicians nationwide, from travel nurses to allied health professionals. In this fast-moving market, reaching clinicians at the right moment—and in the way they want—is critical.
As Sadam Iqbal, CTO, said, “The main thing that we were lacking was a mobile app.” And without push notifications, it was hard to cut through the noise fast enough.
The Solution
When Iqbal began evaluating workforce management solutions, flexibility was a top priority. “When we started our conversations with Teambridge, it was really exciting to see the composable platform and what that would mean for us,” he recalled. “Because we are unique, and it’s really important to not lose our brand and our voice. The platform Teambridge has built allows us to adapt the system to who we are.”
With Teambridge, Triage can configure the technology around its workflows rather than force its teams into rigid processes. “With their composable platform, we are able to shape the user interface, the workflows, and the technology to who we are. We’ve been able to build out the Triage platform and Triage app with Teambridge,” Iqbal said.
The new mobile-first experience centralizes the journey and reduces friction for travelers: “Teambridge makes the HCP’s life easier by being in one application.”
The Impact
With Teambridge as its source of truth, Triage has dramatically reduced manual overhead while improving speed and clinician engagement:
- Faster time to fill: “Teambridge has reduced our time to fill. As soon as a job becomes available, people start applying. We’re seeing really positive trends in the data.”
- Better reach and responsiveness: Push messages surface relevant roles when travelers have a few free minutes, helping Triage cut through the noise and engage at the right moment.
- A true partner: “The flexibility and the partnership approach has been awesome. I say this with someone who’s worked in the tech space for a long time. What surprised me is the speed at which Teambridge listens and adapts.”
Looking Ahead
For Iqbal, the future is about applying AI in ways that genuinely improve work for clinicians and recruiters alike. “With AI, the most important part is cutting away the hype and having real, tangible technology that makes people’s lives better. The way Teambridge AI reasons, and the data it can access in order to make more curated and useful responses, is really exciting.”
That includes support that meets clinicians where they are, no matter when or where they’re working. “There’s no point in ticking a box and saying we have AI. It has to be something meaningful. We want to make sure our HCPs have whatever they need, wherever they are. For HCPs to be able to connect with a Specialist that has all the right context, even when they’re working the night shift, is huge.”
