Send your best open shifts to your best workers — silently.
Not every policy is a compliance rule. Some are operational optimizations: when a high-priority shift opens up, route it first to your top-rated workers with availability. Other workers don't see the shift until later (if ever). The kind of optimization that's easy to do — but rarely worth the manual effort.
Top Performer Shift Routing
Soft-routes high-priority open shifts to your top-rated, high-availability workers first.
What the rule does when a high-priority shift opens.
The hero card configuration: Optimize, the softest severity — silent routing without interrupting any worker.
When a high-priority shift becomes available, Teambridge identifies eligible workers, ranks them by past performance and current availability, and sends the shift offer to the top tier first. Other workers don't see the shift unless top-tier doesn't accept within the time window.
Deploy top-performer routing in your Teambridge.
Tell us about your workforce. We'll spin up performance-based routing — alongside the other 17 Colorado policies — in a sandbox tenant.
Optimization is a worker-experience choice, not a compliance one.
Top performer routing isn't required by law. It's an operational policy. The legal questions are only about whether the routing creates discriminatory impact.
What 'top performer' means
Configurable. Common inputs: average shift rating from clients/managers, on-time percentage, shift-completion percentage, customer satisfaction scores. Workforce-specific configurations vary.
Soft routing, not hard routing
Top-tier workers see the shift first, but the shift becomes broadly available if not accepted within the time window (e.g., 2 hours). No worker is permanently excluded from a shift.
Teambridge ranks, routes, and broadcasts — without manager intervention.
Every high-priority shift gets the same optimization, every time. Managers don't have to remember to route manually.
Priority tag determines routing.
When a manager creates a shift and tags it as 'high-priority' (or it's automatically tagged based on pay rate, client tier, or role), the routing policy activates.
Required credentials and availability filtered first.
Of all workers, Teambridge filters to those with required credentials, available during shift hours, and within geographic range.
Eligible pool sorted by rating.
The eligible pool is ranked by configurable performance criteria. Top tier (e.g., top 20%) receives the shift offer first.
Broader pool gets the shift if needed.
If the top tier doesn't fill the shift within the window (e.g., 2 hours), the offer broadens to the next tier, then to all eligible workers. Eventually all workers see it; the optimization just changes the order.
Still evaluating? Get a free Colorado compliance audit.
Send us your existing Colorado scheduling and pay configuration. Our compliance team returns a written audit within 5 business days — every Colorado-specific exposure ranked by risk and back-pay liability.