Privacy

Financial Privacy Notice

Effective Date: May 15, 2025

Questions? Call 1-(415) 349-0025 or go to www.teambridge.com

Privacy Policy

Effective Date: May 27, 2025

This policy describes how Teambridge LLC and its parent company, Zira Technologies Inc. (collectively, "Teambridge", "we", "us" or "our") collect, use, and share personal information when you visit our website or mobile application (collectively, "Site"), communicate with us, submit information to a third party that provides it to us (including your employer or client) or that provides services for us.

If you enroll in our early wage access program or other financial product offered through Teambridge, our privacy practices with regard to that information are governed by the Teambridge Privacy Notice.

INFORMATION WE COLLECT

We collect information about you in a variety of ways depending on how you interact with us and our website, mobile application, products, and services, including:

• Directly from you when you provide it to us when you register for and use the Teambridge platform as an administrator of the Teambridge platform for one of our business customers or as an end user employee or contractor working for one of our business customers.
• When you take actions while using Teambridge, such as what pages you access and your interactions with our product features (like schedules, auto-scheduler, pay, team and communicate).
• When you enroll in and use our Early Wage Access program.
• When you sign up to receive communications from us, or contact us by phone, email, or otherwise.
• When we perform authentication and identify verification procedures related to you and your activities with use, including use of tools that collect or use biometric information.
• Automatically through the use of cookies, server logs, and other similar technologies when you interact with our website, mobile application, advertisements, and emails.
• From other sources, including, for example, our affiliates, business partners, and service providers; financial institutions; online social media networks; other third parties; or from publicly available sources. For example, if you submit a job application, or become an employee, we may conduct a background check.
• From outside companies or organizations that provide data to support activities such as fraud prevention, identity verification and marketing, including internet service providers, operating systems and platforms, data brokers, advertising networks, and data analytics providers.
• From outside companies or organizations to support human resource and workforce management activities.

The following provides examples of the type of information that we collect in a variety of contexts and how we use that information.

HOW WE USE INFORMATION

In addition to the purposes and uses described above, we use information in the following ways:

• To identify you when you visit our website.
• To provide products and services.
• To test, improve, promote and personalize our services and product offerings.
• To streamline onboarding you as end users for our business customers.
• To streamline the enrollment process for our Early Wage Access program and other products we develop.
• To process payments and transactions.
• To conduct analytics.
• To respond to inquiries related to support, employment opportunities, or other requests.
• To maintain and service end user accounts and customer relationships.
• To facilitate event management and execution.
• To send marketing and promotional materials including information relating to products, services, or promotions.
• To detect and protect against malicious, deceptive, fraudulent, or illegal activity, including violation of our policies and terms and conditions, security incidents, and harm to the rights, property, or safety of our company and our users, employees, or others.
• To debug, identify, and repair errors that impair existing intended functionality of our website and services.
• To comply with our legal or regulatory obligations, to establish or exercise our rights, and to defend against a legal claim.
• For internal administrative purposes, as well as to manage our relationships.
• For such other purposes as you may consent (from time to time).

Although the sections above describe our primary purpose in collecting your information, in many situations, we have more than one purpose. For example, if you complete an employment application with us, we will consensually collect your information in order to make an employment decision. We also have a legitimate interest in maintaining your information once the decision is made in order to comply with existing law, facilitate the potential employment relationship, or maintain records of our applicant search. As a result, our collection and processing of your information is based in different contexts upon your consent, our need to perform a contract, our obligations under law, and/or our legitimate interest in conducting our business.

To the extent we maintain and use personal information in a deidentified form, we will not attempt to reidentify the information, except for the purpose of determining whether our deidentification processes satisfy our legal obligations.

If we are going to share your information in response to a legal process, we will give you notice so you can challenge it (for example by seeking court intervention), unless we're prohibited by law or believe doing so may endanger others. We will object to requests for information about users of our services that we believe are improper.

HOW WE SHARE INFORMATION

We do not share your mobile phone number or SMS consent with third parties or affiliates for marketing or promotional purposes. Your information is used solely to support your engagement with our platform and your participation in workforce scheduling and operations. In addition to the specific situations discussed elsewhere in this Privacy Policy, we may disclose personal information in the following situations:

• Affiliates and Acquisitions. We may share information with our corporate affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control). If another company acquires, or plans to acquire, our company, our business, or our assets, we will also share information with that company, including at the negotiation stage. We may also share information with investors in our company or those who are considering investing in our company. If we are involved in a merger, acquisition, bankruptcy, reorganization or sale of assets such that your information would be transferred or become subject to a different privacy policy, we'll notify you in advance so you can opt out of any such new policy by deleting your account before such transfer.
• Partner Promotion. We may offer contests, sweepstakes, or other promotions with third parties. If you decide to enter a contest, sweepstakes, or promotion that is sponsored by a third-party partner, the information that you provide will be shared with us and with them. Their use of your information is not governed by this Privacy Policy.
• Service Providers. We may share your information with service providers. Among other things, service providers may help us to administer our website, conduct surveys, provide technical support, process payments, and assist in the fulfillment of products and services to you.
• Other Disclosures with Your Consent. We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also share your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies.

MOBILE DEVICE LOCATION TRACKING

Teambridge's mobile apps including but not limited to the Teambridge mobile application on iOS, Android or any other platform may collect location information based on the settings of the organization or organizations to which the current user's account belongs.

Information collected includes location data to verify the users current location at the time of specific actions that require it, including time clock actions. As per the account settings we may also collect real-time route tracking data during worked hours, and may also use native device features to identify when a user has entered or exited a specified area to provide timely notifications.

YOUR CHOICES

Some jurisdictions give you a right to make the following choices regarding your personal information.

Please note that not all of the rights described below are absolute, and they do not apply in all circumstances. In some cases, we may limit or deny your request because the law permits or requires us to do so, or if we are unable to adequately verify your identity. We will not discriminate against individuals who exercise their privacy rights under applicable law:

• Access To Your Personal Information. You may request access to your personal information or confirmation that we have and/or process information about you. Users may request access to information stored about them and/or deletion of their phone data, in line with CCPA, GDPR, and other major privacy frameworks. Messages and personal data may be processed and transmitted internationally in accordance with recognized privacy standards and legal protections. No messaging services are knowingly provided to minors under applicable statutory ages without parental consent and verification.
• Changes To Your Personal Information. We rely on you to update and correct your personal information. You can contact us at the address described below in order to request that your information be modified. You may ask us to correct information that is inaccurate or incomplete. Note that we may keep historical information in our backup files as permitted by law.
• Deletion Of Your Personal Information. You may request that we delete your personal information. If required by law, we will grant a request to delete information, but you should note that in many situations we must keep your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another business purposes.
• Opt-out of Targeted Advertising. Although we do not "sell" your personal information for money, we may use some of your personal information for advertising performance analysis, use your information for audience modeling for ongoing advertising, disclose your information to data brokers, and/or participate in data co-ops, which may constitute a "sale" under certain privacy laws. You may opt-out of online tracking-based targeted advertising (e.g., cookies).

MANAGE SETTINGS

Please note that if you change browsers or computers, or if you clear your browser's cache, you may need to opt-out again to apply your preference.

• Objection to Certain Processing. You may object to our use or disclosure of your personal information by contacting us at the address described below.
• Online Tracking. We do not currently recognize the "Do Not Track" signal.
• Promotional Emails. You may choose to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties. You can stop receiving promotional emails by following the unsubscribe instructions in emails that you receive. If you decide not to receive promotional emails, we may still send you service-related communications.

SUBMITTING REQUESTS

You may exercise the rights described above by contacting us as indicated in the Contact Information section below. To make a data request via email please email us at the email address below using the email address that you currently use (or most recently used) in connection with Teambridge. If you submit a request via mail, please include in your correspondence the email address that you currently use (or most recently used) in connection with Teambridge.

Note that, as required by law, we will require you to prove your identity. We may verify your identity by phone call or email. Depending on your request, we will ask for information such as your name and your relationship with Teambridge. We may also ask you to provide a signed declaration confirming your identity. Following a request, we will use reasonable efforts, in accordance with applicable laws and our policies, to supply, correct, or delete personal information about you in our files.

In some circumstances, you may designate an authorized agent to submit requests to exercise certain privacy rights on your behalf. If you are an authorized agent submitting a request on behalf of an individual, you must attach a copy of signed permission indicating that you are able to act on another person's behalf.

HOW WE PROTECT AND RETAIN INFORMATION

No method of transmission over the internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of a breach to your personal information, we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

When you create an online end user account with us, you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us as soon as possible of any unauthorized use of your password or account.

We retain your personal information for only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements, unless a longer retention period is required or permitted by law. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, the purposes for which we obtained the information, and whether we can achieve those purposes through other means, as well as applicable legal requirements.

COMMUNICATION DISCLOSURES

Messages may include account notifications, scheduling updates, support communications, compliance alerts, and, if permitted, promotional material. The expected frequency of messages (ex. "Message frequency varies based on your activity and communication preferences.") You may opt out of receiving text messages at any time by replying "STOP" to any message, or by updating your communication preferences in your Teambridge account settings. Message and data rates may apply. Opt-out is honored promptly and without penalty. For support, contact support@teambridge.com. All personal and contact information is stored securely, encrypted in transit and at rest. Teambridge never sells or rents your mobile data to unaffiliated third parties and only shares with partners such as Twilio and telecom carriers as required to deliver service or comply with regulations.

For each SMS campaign, all Twilio or other messaging provider required disclosures (use case, opt-in method, sample message language) are maintained and provided as part of regulatory audits or campaign submissions. Messaging is only enabled for users who have provided explicit consent. Any violation or unauthorized use results in immediate review and remediation, and Twilio or any other relevant messaging service providers will be notified as required. Consent records, message logs, and opt-out receipts are retained for the required duration set by our messaging providers and any governing jurisdiction.

By providing your mobile number and opting in during registration in your Teambridge account, you agree to receive SMS text communications from Teambridge and your employer regarding your account, scheduling, and service notifications. You also acknowledge that your consent is required for each category of communication and is never presumed. Your contact details are processed and securely stored in accordance with our Privacy Policy and are shared only with trusted partners such as Twilio for message delivery and compliance with telecommunications laws. You may withdraw your consent or change your preferences at any time by following opt-out instructions in any message or by contacting our support team. Consent to receive SMS messages is not a condition of employment or service usage. Teambridge ensures your rights to access, correct, or delete your information are respected, and safeguards all data using industry-standard security protocols.

TRANSMISSION OF INFORMATION TO OTHER COUNTRIES

Teambridge only seeks personal information from residents of the United States. If you are a resident of another country and choose to send information to us, you agree to the transfer, storage, and processing of your information in a country other than your country of residence, including, but not necessarily limited to, the United States. As a result, your information may be processed in a foreign country where privacy laws may be less stringent than the laws in your country.

FACIAL RECOGNITION

Teambridge uses Microsoft's Azure cognitive services to power our Facial Recognition features. Teambridge's facial verification system stores a single image of the user to compare facial data in Microsoft's system. Please reference the Microsoft Trust Center for more details regarding the privacy policy for stored data and the strict guidelines for user data under which Microsoft stores Face API data.

Microsoft does not store any information used to verify employees, and mathematical representations used to identify and compare faces is only transmitted and used at the time of verification to provide a match score.

At any time, users can request that their Facial Verification data (comparison image) be removed either by deleting their Teambridge account, requesting that their manager clear Face Verification in the Manager Dashboard, or sending the request to our Teambridge support team via the in-app support chat, the live chat here or by email support@teambridge.com.

THIRD-PARTY CONTENT, APPLICATIONS AND WEBSITES

Some of the content that you see displayed on the Teambridge Site is not hosted by Teambridge. It is content that is hosted by a third-party and embedded in the Teambridge Site. YouTube or Vimeo videos, Imgur or Giphy gifs, SoundCloud audio files, Twitter tweets, GitHub code, or Scribd documents that appear within a Teambridge broadcast are examples of this embedded content.

These third party embedded files send data about your activity to their hosted sites just as if you were visiting their sites directly. For example, when you load a Teambridge broadcast with a YouTube video embedded in it, YouTube directly receives data about your activity. Teambridge does not control what data about you these third parties collect in cases like this, or what the third parties will do with data about you. Accordingly, this type of third-party embedded content on Teambridge is not covered by this privacy policy. Data about your activity in accessing this content is covered by the privacy policy of the third-party service. We encourage you to review their privacy policies.

For your convenience, we also may provide links to websites and other third-party content or services that we do not own or operate. The websites and third-party content to which we link may have separate privacy notices or policies. Please note, we have no control over the privacy practices, websites, or services that we do not own. We encourage you to review the privacy policies of any third-party website or application for details about such third party's privacy practices.

CHANGES TO THIS POLICY

We may change our privacy policy and practices over time. Our privacy policy includes an "effective" and "last updated" date. The effective date refers to the date that the current version took effect. The last updated date refers to the date that the current version was last substantively modified. We will notify you about significant changes to this Privacy Policy. Your continued use of Teambridge services after any changes or revisions of this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

CONTACT INFORMATION

If you have any questions, comments, or complaints concerning our privacy practices, or if you need to access this Privacy Policy in an alternative format due to having a disability, please contact us at the appropriate address below. We will attempt to respond to your requests and to provide you with additional privacy-related information.

ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS

California law requires us to disclose the following additional information related to our privacy practices. If you are a California resident, the following privacy disclosures apply to you in addition to the rest of the Privacy Policy.

In California, you may request the categories of personal information we have disclosed to third parties for their direct marketing purposes. To request this information, please email us at compliance@teambridge.com.

The California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) provides for additional rights for California consumers over their personal information. For purposes of the CCPA, personal information does not include publicly available information or lawfully obtained truthful information that is a matter of public concern. For purposes of this paragraph, "publicly available" means information that is lawfully made available from federal, state, or local government records, information that a business has a reasonable basis to believe is lawfully made available to the general public by the consumer or from widely distributed media, or by the consumer; or information made available by a person to whom the consumer has disclosed the information if the consumer has not restricted the Information to a specific audience.

Your rights under the CCPA include: a) the right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information we have collected about you; b) the right to request that we delete certain personal information about you which we have collected from you, subject to certain exceptions; c) the right to correct inaccurate personal information that we maintain about you; d) if we sell or share personal information, the right to opt-out of the sale or sharing of your personal information by us; e) if we or disclose sensitive personal information for reasons other than those set forth in the CCPA and its implementing regulations, the right to limit the use or disclosure of sensitive personal information by us; and f) the right not to receive discriminatory or retaliatory treatment by us for the exercise of privacy rights conferred by the CCPA, including an employee's, applicant's, or independent contractor's right not to be retaliated against for exercising CCPA rights. You may also have the right to appeal our response to your request.

These rights do not apply to personal information collected, processed, sold, or disclosed pursuant to the federal Gramm-Leach-Bliley Act (GLBA), including certain information relating to financial services we offer such as our earned wage access program. Other exemptions also apply, such as credit reports under the Fair Credit Reporting Act, and rights provided for under the CCPA are subject to reasonable limitations listed in the implementing regulations. Most of the information we collect is subject to the GLBA ("GLBA Information") and therefore not subject to the CCPA and the rights described above. However, GLBA Information may be subject to a different California law called the California Financial Information Privacy Act. To exercise your privacy rights under these laws, please submit this online form.

To the extent your information is subject to the CCPA, you may opt out of sharing of personal information for cross-context behavioral advertising by contacting us with your request at compliance@teambridge.com. We will follow up with you on your request with you. Our follow up may include a process to confirm your identity. Please note that this opt-out will not apply to personal information that is GLBA Information or is otherwise exempt from the CCPA.

You may exercise your other rights related to information subject to the CCPA by contacting us with your request at compliance@teambridge.com. We will follow up with on your request with you. Our follow up will include a process to confirm your identity so that we may process your request to know / access, delete, or correct your information. In connection with requests to correct, we may request documentation to support the request. We also reserve the right to request additional information that may be necessary to verify your identity depending on your request.

Also, you may designate an Authorized Agent to make a request under the CCPA on your behalf. You will be required to provide your signed written permission for the Authorized Agent to act on your behalf.

When not subject to an exemption, a category of information that is subject to the CCPA is referred to as "Sensitive Personal Information." This includes: a) a consumer's social security, driver's license, state identification card, or passport number; b) a consumer's account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; c) a consumer's precise geolocation; d) a consumer's racial or ethnic origin, citizenship or immigration status, religious or philosophical beliefs, or union membership; e) the contents of a consumer's mail, email, and text messages unless the business is the intended recipient of the communication; and f) a consumer's genetic data. Teambridge does not use or disclose sensitive personal information if covered by and as described in the CCPA, except for the purposes specified in Section 1798.121(a) of the CCPA and implementing regulations.

Teambridge does not sell your personal information as described in the CCPA.

Teambridge does not sell or share personal information of minors as described in the CCPA.

QUESTIONS

We welcome feedback about this policy at support@teambridge.com.