The rollout began with a welcome email. Employees were soon trying out clock ins and clock outs, requesting shifts, and sharing positive feedback. Before the official launch date, the team was already exploring the tools it would use in everyday work.
A welcome email that got people started
Introducing new software means giving employees a reason to open it and a clear place to begin. For ESI, that first invitation led to employees trying time tracking and shift requests ahead of October 5.
The early adoption milestone is encouraging. So is the feedback from people getting familiar with the platform. Both are part of the story of this rollout as ESI prepares for its official launch.
Software that fits ESI's operational needs
Adam Hendi, Business Manager at ESI Security Services, described the experience this way:
“Teambridge has adapted to ESI’s operational needs instead of asking us to adapt to the software.”
That flexibility matters when a company introduces a new way for employees to manage everyday tasks. ESI's rollout brings together the practical actions employees were already trying: recording their time and requesting shifts.
Adam also described the Teambridge team as “incredibly responsive, kind, and easy to work with,” helping make the rollout a smooth experience.
Feeling supported before day one
Getting the software right matters. So does making sure people feel supported before day one. ESI's early experience reflects both, with employees exploring the platform and a responsive team helping the rollout move forward.
Thank you to Adam and the whole ESI team for the trust, enthusiasm, and feedback. We are excited for October 5 and proud to support the people who keep others safe.
Explore Teambridge for security teams, or read the original ESI launch announcement on LinkedIn.
About the author
Content Writer at Teambridge
Anis Nanai is a content writer at Teambridge, with a focus on workforce management and the realities of running hourly teams. He prioritizes conversations with customers, staying close to the market, and understanding how workforce needs are changing. His writing connects those concerns to practical decisions about scheduling, time tracking, staffing, and automation. He examines product developments through the questions that matter to operators: what does this solve, how would it work for my team, and what evidence supports it?
Company perspective: this author works at Teambridge. Customer outcomes are attributed to their published sources.
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