All updates
2.1.5
Record links, time zones, and currency rollups
Control when Specialists share record links, respect shift time zones in reports, and calculate rollups from currency fields.
AI / SpecialistsEnhancement
Specialist record links
Choose whether a Specialist includes the triggering record in its first message, helping staff open a job or claim a shift directly.
Shift report time zones
Generate supported timesheet reports using each shift's own time zone.
Currency rollups
Use native and custom currency fields in rollups to total earnings, calculate averages, and support related reporting.


