COMMUNICATION
The right message at the right time, every time
Every message, every channel, all in one place, with automation that helps you stay responsive and reliable, driving stronger engagement, faster replies, and higher conversion rates.
Product Overview
Keep everyone on the job in the loop
Share and gather information via text message, voice, email, and in-app chat. With omnichannel communications, you can contact your staff through a variety of channels—public or private—using your Teambridge mobile app.
Automate engagement at scale
Send reminders, shift invites, and other messages triggered by any data in Teambridge. Let AI Specialists handle two-way communication with staff and clients across channels, keeping responses fast, reliable, and on-brand.
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Lift conversion rates with communication that drives action
Clear, personal interactions keep staff engaged and quick to respond, improving reply rates, shift acceptance, and speed to onboarding completion. Deep links and record previews make it easy for staff to take action the moment they open a message.
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Chat, text, email, and phone. All in one unified thread
See every message across chat, text, email, and voice in one organized thread. With role-based views and every message linked to the correct worker, job, or client record, your team always knows what’s happening without switching tools or channels.
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Everything you need to reach your staff faster and more effectively
Connect with staff and clients at a speed, scale, and quality your competitors can only dream of.
Every interaction in one thread
Bring chat, text, email, and voice into one organized thread, making every conversation easy to track and follow up on. AI call summaries are added automatically.
Reach the right people instantly
Use 1:1 chats, one-off broadcasts, or ongoing group channels to reach exactly who you need based on attributes like role, location, or custom fields. Tailor messages to your audiences with automation.
Set smart reminders and workflows
Trigger shift invites, reminders, or follow-ups based on activity or status changes, keeping communication timely without adding extra work.
Handle more conversations without more work
Let AI Specialists manage back-and-forth across channels so responses are fast and consistent, and staff and clients get reliable interactions that keep them coming back.
Collect feedback via forms
Create and send surveys, quizzes, or other forms to staff, facilities, and clients to capture feedback, uncover issues, and act early.
Make smarter decisions
With built-in reporting and analysis, monitor delivery, open rates, and response trends in one place so you can refine messages and boost engagement.
Bye, green bubble. Hello, in-app.
Reach your staff with SMS, in-app chat, broadcast, and push notifications (without ever being mistaken for spam).
A consumer-grade mobile experience that feels just like the chat apps your staff love to use outside of work.
Teambridge is designed for both sides of your business, with distinct web and mobile interfaces.
Ready to use Teambridge?
Let’s chat.
Tell us the challenges your business is facing today. We’ll show you how Teambridge can help.
Frequently asked questions
Workforce communication software is a tool that enables organizations to connect, collaborate, and communicate with their employees and staff across various channels and devices. With workforce communication software, businesses can facilitate quicker, more seamless communication between different parts of their organization than they could with traditional methods like phone call, email, and even SMS.
Omnichannel chat integrates multiple communication channels, like email, SMS, and in-app notifications, in one unified experience. Omnichannel chat allows businesses greater flexibility and consistency when connecting with workers whose environments, devices, and workflows may differ.
In-app messaging has many advantages over methods like email and SMS. With in-app messaging, businesses can automate alerts, customize recipients by role, unlock stronger analytics, circumvent spam filters with their workforce, build brand loyalty, and more.