Video library
Policy1:36
Auto-reject ineligible requests
Block requests that should never reach admin review, such as missing eligibility or client-specific restrictions.
Operational question
How can Teambridge stop ineligible requests before they become admin work?
Before Teambridge
Workers can submit requests that should never be approved, such as a missing credential, wrong location, wrong role, or client restriction.
After setup
The request is blocked or rejected automatically, the worker receives faster feedback, and admins spend time only on real exceptions.
Setup you should understand
- The required eligibility fields
- A policy that evaluates the request
- Clear block or reject messaging
- A test record that should pass and one that should fail
What to watch for
- Policy rules need reliable source fields
- The user message should explain the next action
- Rejected requests should still be auditable
- Start strict only where the rule is unambiguous
Video takeaways
The main ideas to retain after watching
- Define the rule
- Evaluate requests
- Notify workers fast
- Reduce admin review
Related concepts
SchemasPoliciesWorkflowsMobile app