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Column type
StandardPhone
A Phone column stores a validated phone number. Beyond contact info, phone columns are what Engage outreach runs on — SMS, MMS, and voice all need a clean number on the record.
In one line
Validated phone numbers used for SMS, MMS, and voice outreach.
Where you see this
In the column type picker when adding a column to any table. Types are grouped as Standard, Premium, and Advanced.
Use it for
Where this type fits
Worker and contact phone numbers.
Numbers used by broadcasts and shift-fill outreach.
Escalation numbers on locations and clients.
Examples
Real columns built with this type
Mobile phone
UsersWhere shift broadcasts and reminders land.
Site phone
LocationsThe on-site escalation number.
Good to know
Validation at entry beats cleaning bad numbers after a failed broadcast.
Keep one primary number column; extra numbers belong in clearly named columns.